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We are a partner for Microsoft Dynamics CRM, which offers a flexible business management platform that can be used to build applications far beyond

‘CRM’ which we term as 'XRM'

Microsoft Dynamics CRM has transformed the way many companies secure and retain their most valuable asset i.e. loyal and satisfied customers. From global enterprises to small businesses, companies are quick to capitalize on the familiar and flexible functionality offered by the only CRM solution that works from inside Microsoft Office Outlook.

Microsoft CRM comes with three out of the box modules:- Sales, Customer Service & Marketing

The Microsoft Dynamics CRM platform supports smaller deployments and can scale for application service provider models also. The security model protects the platform from unauthorized access across the Web. The main platform components are as follows:

  • Microsoft SQL Server database
  • Web services
  • System services (workflow, metadata, and integration)
  • A query processor that supports the entity model
  • Secured ad hoc queries that use an XML fetch statement to protect the physical database
  • Plug-ins for business logic extensibility
  • Reporting services

Dynamics CRM 2011 Certified Professionals

Metadata Technologies has consultants who are certified on Dynamics CRM 2011 fully capable of implementing, customizing and supporting the CRM solution.