offshore services uae

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Offshore Services

Offshore ServicesMetadata has helped a number of large and mid-sized businesses to implement CRM solutions successfully. To get the implementation right, it is vital to choose the right CRM solution to fit your business, but even more important is your choice of the vendor who customizes and maintains your CRM solution to fit your changing business needs.


Our expert Offshore Microsoft Dynamics CRM team has the experience and capability to execute CRM implementation, customization and development projects with increased efficiency. Metadata's offshore development center, built on the foundation of our  ''CRM Center of Excellence" provides development services which utilize the existing features of the CRM solution adding our expertise and pass on the cost and time benefit to our customers.


Our dedicated offshore team is vouched by our customers for our expertise, quality of work and commitment to business growth of our customers.


"Get delivered specialized CRM services, whilst meeting Cost Objectives...."


CRM Solution development and support required strong industry-specific, functional and technical expertise delivered by relatively small but multi-disciplined teams. Metadata offers a model that meets cost objectives, offers flexibility of resources and provides a range of specialist skills to meet their specific expectations.

The need for specialized resources has directed us to train and maintain high quality and certified resources. Owing to our well established "CRM Center of Excellence", with a good pool of trainers and project managers, the off-shore delivery model has been executed efficiently.


Metadata uses a variety of engagement models to meet the individual needs of each of our customers:


  • Time & Expenses: Pay according to actual man-hours used and actual expenses incurred, if any. The scope of the project is usually adjusted along the way.
  • Fixed Cost: If you can define the solution in detail up front, we can quote a fixed price for your project. The requirements specification must remain frozen throughout the project if you choose this model.
  • Support Package: Invest in a number of man-hours up front in order to allow us to handle small ad-hoc tasks without the hassle and delays caused by many small invoices and payments.
  • Dedicated Resources: Achieve the best results and get the best prices by entering into a long terms agreement for resources that are dedicated to work exclusively on your projects.


You can choose any combination of the engagement models for different phases of your project.