CRM Consulting Dubai

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real estate crm uae


Phone: +9714-391-0710

Email: leads@metadatacorp.com

CRM Consulting Services

CRM Consulting DubaiCRM is not just about installing software, it is a customer centric strategy driven by a software solution in place.


When we say we are 100% focused on CRM, we include ‘Strategic CRM Consulting’ Metadata Technologies along with its remarkable associations, has the resources and expertise for conducting a thorough study, by delivered high-quality consulting services, which have already been successfully conducted in a number of leading Multi-national Corporations in the region. Our approach to consulting involves assigning a qualified team of consultants to your case, who conduct business requirement studies and perform a strategic analysis of your business situation and the CRM readiness off your company in a methodological approach.


With our CRM consulting expertise, we have helped customers realize that Customer Engagement is a business system enabling a 360 degree customer view.


Our Strategic CRM Consulting includes extensive stakeholder interviews involving brainstorming session to help your company analyze:

  • Where you are now?
  • Where do you want to be?
  • What is going to give you?
  • What is the business case?
  • How do we get there?


With the help of these pointers, our consultants can help your company identify some immediate "win-areas" that would provide financial and business benefit for PRIOR to installing the suitable CRM solution.


Once these objectives are identified, we can help you to have a clear CRM strategy- from start to solution. You can assess the needs and means to grow CRM environment, align business processes, inform and train personnel, diagnose/audit CRM readiness and eventually identify the right CRM solution to suit your business need, implement, deploy and measure.


Experienced consultants at Metadata can help you achieve CRM value with our three step Process Re-engineering approach coupled with right technology/ tools:

  • With accurate insight and analytics, you can implement more efficient and measurable sales and service processes.
  • Predictive segmentation and optimization tools will lead to optimization of historic campaigns outcomes, relevant customer based communications delivered through preferred channel.
  • Informed dialogue and products tailored to customers needs will lead to enhanced customer experience.


Using the best practices and lessons learnt over time- what works and what doesn't, we can help you achieve your business objectives by aligning the right technology with your business processes and help you create visibility in the organisation, increase sales productivity and align sales and marketing processes.


With a clear CRM strategy in place, whether you're looking to automate your customer service, marketing, sales and business analysis functions, your CRM journey is  sure to be a success.