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Awards | Metadata Technologies


tecom Microsoft Best CRM Industry Partner - Award Winner

We have always been the leading provider of Microsoft Dynamics CRM solutions and services in the region and due to our consistent support from our customers, we have won the Best CRM Industry Partner - Real Estate & Property Management for FY14 awarded by Microsoft Gulf. Amongst the top four nominations, we were honored as the leading Microsoft Dynamics CRM Industry partner for demonstrating exceptional quality in the implementation of Microsoft Dynamics CRM for mid and large-sized Real Estate Companies in the Gulf Region.

tecomTECOM Pearl Award for Customer Service

We strive for excellence and believe in serving our customers with world-class support services. The Award recognizes Metadata for demonstrating high levels of customer satisfaction and stakeholder confidence. To ensure high levels of customer satisfaction, we utilize a variety of tools including frequent customer surveys; user training sessions, support review meetings, and a Customer Relationship Management (CRM) based automated complaint/ticket tracking system. We also allow all customer issues and solutions to be tracked and build a knowledge base for future use. This Knowledge Management System assists our service team to resolve customer issues efficiently.